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Free standard shipping on orders over PKR 1999
Estimated delivery time is 3 - 5 working days
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
ZIRCON has a strict no-return policy on all products, except in the case of a manufacturing defect. All items are carefully inspected prior to dispatch to ensure that your purchase is in perfect order.
Returns must be accompanied by a sales receipt and received unaltered, unworn and in saleable condition. Some exclusions may apply. Used merchandise will not be accepted for exchange unless defective. The item must be unused and in perfect condition, in its original packing. It will be inspected by ZIRCON representatives and their decision will be final in this regard, in case the condition is not deemed as new.
Tags must be intact. Exchange must be done for an equivalent value in one transaction No credit note will be issued, nor any amount refunded if exchange is done for an item of lesser value. A purchase may only be exchanged once Sale, discounted or promotion items cannot be exchanged.
Items purchased online may be exchanged within three days of being delivered to you. You will need to bear the cost of the sending the returned item back to ZIRCON, as well as for the delivery cost of the item sent in exchange. The procedure for online exchange is as follows: Please contact ZIRCON customer service via email or telephone and provide the following:
1. Your order reference number
2. Reason for exchange
3. The codes of the article(s) you wish to receive in exchange
Our customer service agent will confirm if you are still eligible to exchange your purchase, and provide you with an Exchange Reference number. The article will still be subject to physical inspection upon receipt back at ZIRCON. Please courier your item (along with original receipt and exchange reference number) to:
Online Exchange Department ZIRCON 70-B Sher Zaman Town, Sargodha
We are unable to assume liability for damage or loss during transport, so please take care to package it its original packing and send it through a reputable courier company. Upon receipt at ZIRCON, the item returned will be inspected to ensure its condition is as new. You will then be notified of the dispatch of your exchange purchase, along with the additional amount you need to pay to cover a) Shipping charges and b) Difference if exchange purchase is of a higher amount.
Please sign up/create your ZIRCON account first and then place your order online by following the easy instructions to check out items you have added to your shopping cart. You can also place your order by WhatsApp ZIRCON Customer service at: 0319-8020061 (11am – 8pm) and our agents will be happy to assist you.
Product availability will be rechecked, after which you will receive a confirmation call-back. At this point, you may reconfirm, modify or cancel your order. Upon reconfirmation, you will receive an SMS and/or email with reference number. Please quote this reference number in any correspondence or to track your order. After your reconfirmation, your order will be dispatched from ZIRCON Headquarters in Lahore, and will normally reach you in 3-5 business days, depending on your location.
As a matter of policy, you must pay the Courier agent prior to receiving and opening the sealed package containing your order.
If you have any concerns or comments upon receipt of your order, please contact us immediately quoting the reference number so we may ensure your satisfaction. We really hope you enjoy wearing your ZIRCON purchase and look forward to serving you again!
The Courier agent will not take back the order once the package is opened. If you do not pay or receive the order, it will be returned to ZIRCON but you may no longer be eligible to shop online with ZIRCON. For exchange, please refer to our exchange policy. ZIRCON has a strict no-return policy.
Every effort is taken to ensure that the product descriptions and photographs provided on this website are accurate and realistic. There may be slight variances in color or appearance due to factors such as screen resolution. If for any reason you are not satisfied with your purchase, please contact us and we shall endeavor to resolve your concern. After all, we greatly appreciate your loyalty!
International Shipping & Payment:
We ship worldwide. International shipping is subject to shipping fee based on package weight.
Shipping Fee: Current shipping fee for US/Europe is Rs. 7000 (under 1kg) of package.
Payment: for international orders can be made through PayPal or Western Union. At the time of checkout, select bank transfer as your payment mode and after confirmation of your order, we will guide you how to pay
Shipping Time: International orders are delivered in 4-7 working days after dispatch * Note: Please note that your order amount and shipping fee does not include any custom duties payable in the country where order is being shipped. It is the responsibility of the customer to pay any duties if applicable in their country.